Conversations, connected.
Customer requests, operator queues and conversation history. Hand over the work with its context.
We’ll prepare a proposal. Let’s clarify team size and where requests come from.
OwnerIn progress · Sales team
One place for incoming requests.
Open a conversation, review its history and reply from the work queue. Delivery status stays visible.
Every request has an owner.
Route conversations through queues. The next person receives the conversation and customer details.
From a message to a task.
Link the conversation to a customer and create a follow-up task. Its source stays beside the task record.