Terms of Service
These Terms of Service govern access to Hikond websites, products, and engineering services.
Use and Eligibility
You represent that you have authority to act on behalf of your organization and that all information shared with us is accurate and lawful to disclose.
Intellectual Property
Unless otherwise stated in a signed agreement, all Hikond trademarks, design systems, code artifacts, and documentation remain the property of Hikond.
Service Scope and Payment
Commercial terms, milestones, and payment schedules are defined in project-specific agreements. Delays in approvals, assets, or payments may impact delivery timelines.
Liability
To the maximum extent permitted by law, Hikond is not liable for indirect or consequential damages arising from use of our website or services.
Contact
For legal and business inquiries, contact b@hikond.com.
Orders, payment and access
Select the configuration and period, review the final RUB amount, accept the offer and sign in. Online payment is processed by YooKassa; HIKOND does not receive card details. For a company invoice, select that payment method and submit company details. The request goes to an administrator and access starts immediately for the selected period, while the order awaits payment without automatic charges. Fiscal receipts are sent to your account email through YooKassa Receipts. Card orders become paid only after YooKassa confirmation. Card access and order details then appear in your account; no physical delivery is required. Deployment and custom work follow the schedule agreed in the order or separate contract. For missing access, contact b@hikond.com or +7 (996) 941-63-41.
One-time purchases and auto-renewal
One-time payment is selected by default. Auto-renewal requires an explicit choice and authorizes charges at the agreed configuration price every month or year. We email the amount, date and cancellation link at least 24 hours before charging. Cancel in your account before the next payment date; paid access continues to the end of the period. Cancellation is also available through b@hikond.com. Future price changes require advance notice. Free plans do not save payment details or trigger charges.
Cancellations and refunds
Request cancellation or a refund in your account or email b@hikond.com with your order number, account email, product and reason. Do not send card details or bank codes. Requests are assessed against access and work already provided, the order and mandatory Russian law, without limiting statutory consumer rights. Approved refunds use the original payment method; crediting time depends on the bank. Canceling renewal stops future charges and does not automatically refund an earlier period. Contact support if your account was charged but the order is not confirmed.